FAQ

Frequently Asked Questions

The Main Products Are: Advanced Alkanes/Isoparaffins, Film-Forming Agents, Microcrystalline Wax/Liquid Paraffin, Pharmaceutical Grade Petrolatum And Mineral Oil.

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Product & Raw Material

Is this product suitable for sensitive skin, baby or children's skin care products?

All products are controlled with zero aromatic hydrocarbons. Heavy metal and polycyclic aromatic hydrocarbon indexes are far below national and EU cosmetic limits. Our pharmaceutical-grade filed excipients are mild and low-irritant, validated in numerous sensitive-skin formulas, safe for sensitive skin, maternal and infant care products.

What raw materials does your company mainly deal in, and how are they different from the common white oil and paraffin wax available on the market?

Dalton’s core product line is the exclusive Alkane World™ system covering six categories: mineral alkanes, synthetic alkanes, isoalkanes, solid alkanes, functional alkanes and plant-derived alkanes. Adopting high-pressure hydrogenation, zero-aromatic deep purification and precise carbon chain regulation technology, our materials feature ultra-high purity, ultra-low odor and low irritation. Unlike conventional industrial-grade alkanes used merely as basic fillers, our products support customized oil-phase design for premium skincare, sun care and color cosmetics.

Sample & Trial

Do you offer formula debugging and skin sensation customization services?

One-on-one formulation technical service is provided. Our formulators design exclusive oil-phase solutions based on your product positioning, target skin feel and cost budget, with repeated sample optimization until performance meets requirements.

How long will it take to receive the application sample? Can overseas delivery be supported?

Samples will be dispatched within 1–2 working days after application. Domestic delivery takes 3–5 days; international shipping is available with 7–15 days transit time, all English inspection documents attached.

Can I apply for free samples? What are the specifications of the samples?

Free test samples are available for all new and existing clients, standard sizes: 50g / 100g / 500g. Kilogram-level bulk trial samples can be arranged upon request. Each sample set comes with full COA and MSDS documents.

Formulation Technical Support

The current products are greasy, have a layering issue, and have a short shelf life. Could your company's raw materials be used to improve them?

Yes. Our technical team can analyze your existing oil-phase formula online or on-site. Replacing with matched alkane systems improves system compatibility, eliminates greasiness and phase separation, and extends shelf life.

What are the core advantages of alkanes as raw materials in sun protection / makeup products?

Isoalkanes deliver lightweight spreadability and thin film without caking, boost UV filter dispersion and reduce whitening & greasiness. Solid alkanes adjust texture of lipsticks and creams to improve shape stability. Synthetic alkanes enhance smoothness and wear resistance of color cosmetics.

Certification & Export Compliance

Production & Delivery

Cooperation & After-sales Service